orcharhino-debug utility is present on every orcharhino host, as well as on any orcharhino smart proxies (see also Smart Proxy Guide).
It exists to collect configuration and log data for debugging.
The so collected information can be uploaded to ATIX support by using the
When making a support request with ATIX you may be asked to provide an
orcharhino-debug tarball, so we can better diagnose the problem.
We respect the “General Data Protection Regulation” (GDPR).
orcharhino-debug packages data such as log files and the output of certain analysis tools.
-u option sends the collected data to ATIX AG via a secure channel.
Passwords and other access keys are excluded.
We respect your privacy and respect data protection.
If you still have concerns, do not use this tool (or at least not the
If you use
orcharhino-debug together with the
-u option, the data you have sent will be used with confidence and deleted as quickly as possible.
See the output of
orcharhino-debug -h for more information:
/usr/sbin/orcharhino-debug - configuration and log data collector USAGE: /usr/sbin/orcharhino-debug [options] Collects configuration and log data for Foreman, Smart Proxies, backend services and system information while removing security information like passwords, tokens and keys. This program can be used on Foreman instances, Smart Proxy instances or backend services separately. OPTIONS: -d DIR Directory to place the tarball in (default /tmp/foreman-XYZ) -g Skip generic info (CPU, memory, firewall etc.) -a Do not generate a tarball from the resulting directory -s SIZE Maximum log set size in MB (current+rotated files, defaults to 10 MB) -j PRG Filter with provided program when creating a tarball -p Additionally print password patterns being filtered out -q Quiet mode -v Verbose mode -u Upload tarball -h Shows this message The upload option (-u) will upload your tarball to a write only server (readable by ATIX support).
Note in particular the
-u option, which will upload your tarball to ATIX support.
If you choose to upload your tarball, make sure you reference it’s filename when you contact ATIX support.
(This filename will be displayed by
orcharhino-debug once the upload has completed successfully).